Privacy Policy — When Babies Talk

Last Updated: December 2025

This Privacy Policy describes how When Babies Talk ("we," "our," or "us") collects, uses, and protects the personal information you provide when using whenbabiestalk.com (the "Website"). We take the privacy and security of your information seriously, especially when it involves children’s images. By using this Website, you consent to the practices described below.

1. Data Controller
The Website is operated by When Babies Talk, which acts as the data controller for personal information collected through this Website.
For questions about this Policy, contact support@whenbabiestalk.com

2. Information We Collect
We collect only the information necessary to fulfill your order and improve the Website experience.

a. Information you provide directly

• Name and email address

• One baby photo uploaded by an adult

• Payment information (processed securely by Stripe)

b. Information collected automatically
When you visit the Website, we automatically collect certain data about your device and interaction, including:

• IP address, browser type, time zone, and cookies

• Pages visited, referral sources, and time spent on the site

This "Device Information" is used for analytics and website optimization and does not personally identify you.

3. Purpose of Data Processing
We process personal data to:

• Create and deliver your customized baby video

• Communicate order updates and support

• Improve site performance and security

• Comply with legal obligations

We minimize data collection and retain personal information only as long as necessary to provide our service.

4. Storage and Deletion
Uploaded photos are stored temporarily in secure cloud storage and are automatically deleted within 72 hours of video delivery.

If a deletion request is received sooner, the file is removed immediately.
Generated videos are shared privately by email or download link and are never used for marketing or public display without your explicit consent.

5. Children’s Privacy
Only adults (18+) may upload photos of minors.
We do not knowingly collect information directly from children.
If we learn that a child has submitted personal data, we delete it immediately.

6. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with marketers or unrelated third parties.

• Payment Processing: Handled solely by Stripe, which uses industry-standard encryption.

• Analytics: We may use tools such as Meta Pixel or Google Analytics to understand general website traffic.

• Legal Requirements: We may disclose data if required by law or to protect our rights and safety.

7. Information Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal data against unauthorized access, alteration, or disclosure.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute protection.

8. Your Rights
Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise these rights, contact us at support@whenbabiestalk.com.
We will respond within 30 days.

9. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.

10. Links to Other Websites
Our Website may contain links to third-party sites.
We are not responsible for their privacy practices and encourage you to read their respective privacy statements.

11. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with the updated effective date.

12. Contact
For any questions, data requests, or privacy concerns:
📧 support@whenbabiestalk.com